TERMS & CONDITIONS

Since event tickets are purchased in a free and fluctuating market, prices are subject to change at any time. For up-to- date, current prices please contact us.

Lifestyle Tickets reserves the right to provide ticket upgrades at no extra cost to the client.

All our quotes for tickets are per person (unless otherwise stated), and assume tickets are being bought in pairs.

For odd numbers or larger groups, different prices may apply, particularly for more popular events.

Please note that for groups (4 or more), in certain circumstances we may only be able to accommodate your ticket request by splitting the group into separate rows. If you do not wish to proceed with your order unless your group is sat together in a consecutive line of seats on the same row, you must make us aware of this. We will then be able to advise as to whether it is possible to seat your group together.

Please note that all ticket purchases are final and Lifestyle Tickets retains absolute discretion in the issuing of refunds.

Some events may require clients to submit guest names in advance. There is usually a deadline for guest name submissions. Lifestyle Tickets will inform our clients of the need to submit names and it is the responsibility of the client to provide these prior to the deadline. Failure to do so may result in the client forgoing their ticket without being refunded.

Lifestyle Tickets will not be responsible for event postponements or event cancellations of any kind. This includes changes in event dates, event time, venue change and weather conditions. Where an event is cancelled, clients are required to retain their original tickets where an event is subsequently rescheduled by event organisers. Alternatively, where the event is cancelled with no rescheduled date, clients are required to return their original tickets to Lifestyle Tickets Ltd.

In the highly unlikely event that we receive a claim that a client of ours was refused entry on the door of an event, we will not offer compensation unless proof can be provided, i.e. written evidence from the venue of the refusal alongside the original unused tickets. Please note that we have never received a claim for refused entry that has been supported with any evidence from either the client or the venue.

Lifestyle Tickets is an independent, privately owned company engaged in the service of finding and providing tickets for admission to events worldwide.
Lifestyle Tickets is not affiliated with any box office.

Some events maybe be sold at higher rates than the face value.

Payments for tickets will be accepted by "Lifestyle Tickets Ltd". Your account will be debited immediately. Your order is confirmed once payment has been received.

All payments will be taken in GBP. This will also appear on your credit card statement. Your statement will read Unique Events UK Ltd. By visiting, using or ordering from us, you expressly agree to be bound by the following terms and conditions and to adhere to these terms and conditions and all applicable laws and regulations governing this web site. If you break these terms and conditions, Lifestyle Tickets reserves the right to prevent your future use of our web site, cancel your request, and/or take appropriate legal action against you. If you have any questions regarding our terms please email us at contact@lifestyle-tickets.com

THE PROVISION OF ENTERTAINMENT PACKAGES AND RELATED HOSPITALITY SERVICES BY LIFESTYLE TICKETS ARE EXPRESSLY CONDITIONED UPON THE BOOKING TERMS AND CONDITIONS SET FORTH BELOW (ALSO REFERRED TO AS THE "CONTRACT"). ANY TERMS AND CONDITIONS PROPOSED BY YOU IN ADDITION TO, OR IN CONFLICT WITH THESE BOOKING TERMS AND CONDITIONS ARE EXPRESSLY REJECTED BY LIFESTYLE TICKETS.

1. THE CONTRACT

These Booking Terms and Conditions shall constitute a binding agreement and contract between you, your company and Lifestyle Tickets; you accept the terms and conditions of this contract when you confirm the requirements of your order in writing, by either a booking form, letter, email, purchase order or facsimile. This contract shall be governed by the laws of England and Wales, without regard to conflict of laws of principle; it shall be enforced exclusively in the appropriate court and you specifically agree to accept such jurisdiction and waive any objections to England and Wales jurisdiction over you; if any provisions or portion of a provision is held to be invalid, illegal or enforceable, such provisions will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the validity, legality and enforceability of the remaining provisions shall not be effected or impaired in any way; if any legal proceedings of any nature are brought by Lifestyle Tickets because of breach of or to enforce or interpret any of the terms of this contract, Lifestyle Tickets shall be able to recover from you its reasonable solicitor’s fees and other associated costs; this contract, together with the description of services provided by Lifestyle Tickets on its invoice, constitutes the entire agreement between the parties and replaces and supersedes all agreements, promises or understandings, whether written or oral, and cannot be modified unless in writing and signed by the General Manager of Lifestyle Tickets.

2. CONSEQUENCES OF FAILURE TO PAY

If payment is not received at the time of booking, this will be in breach of the contract by the client entitling Lifestyle Tickets to treat the contract as at an end, and re-allocate the corporate hospitality facilities, bookings and/or tickets without informing the client. In the case of Lifestyle Tickets treating the contract as at an end, Lifestyle Tickets shall be entitled to retain all sums already paid by the client. The balance, if any, of the total booking cost shall become immediately payable by the client to Lifestyle Tickets. This is without prejudice to Lifestyle Tickets rights to claim damages from the client in respect of any loss suffered by Lifestyle Tickets.

3. CANCELLATIONS OR VARIATIONS BY THE CLIENT

All Sales are final. Lifestyle Tickets will purchase and/or reserve tickets on-behalf of the customer. When such a purchase and/or reservation is placed, we will then make a financial outlay to source the tickets. At this point, no refunds will be made. In all other circumstances the request of the refund must be faxed and not emailed to +44 (0) 20 3176 0777. In situations where a ticket has not either been purchased and/or reserved, then a refund will be considered and whether or not a refund is made will be subject to the absolute discretion of Lifestyle Tickets. Each case will be dealt with on its own personal merits. We normally only refund in special situations.

3a. CANCELLATIONS DUE TO AN EVENT 'FORCE MAJEURE'

The Company shall not be liable for any cancellations, failure or delay in the performance of the Contract with the Client for the period that such cancellations, failure or delay is:

(a) Beyond the reasonable control of the Company;

(b) Materially affects the performance of any of the Company’s contractual obligation to the Client;

Examples of events Force Majeure include but not limited to:

(a) Act of God such as but not limited to, fires, explosions, earthquakes, drought, floods, pandemics.

(b) War, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, rebellion, revolution, act of terrorism, serious threat of terrorism.

- If your event has been rescheduled – your ticket will be valid for the rescheduled date
- If your event has been cancelled and not rescheduled – you will be credited a voucher for the full amount.
- If your event has been rescheduled and you cannot, or do not wish to attend then your tickets(s) will be put on resale

4.REFUND POLICY

Please check tickets as mistakes cannot be rectified at a later date. Where Lifestyle Tickets has either purchased and/or reserved tickets, then at this point no monies will be refunded. In all other cases, if Lifestyle Tickets decides to exercise its discretion and allow a refund, then you will be refunded the full amount minus a 25% administration fee. If an event is postponed for any reason, all tickets will be valid for the rescheduled date. For football matches, please be aware that games may be rescheduled at short notice due to television/domestic and or European cup commitments. All purchases are final, and as such no refunds will be made.

ALTERATIONS TO ADVERTISED PACKAGES
Every reasonable effort will be made to adhere to the advertised packages and events, but any package may be altered or omitted or dates changed for any cause which Lifestyle Tickets at its absolute discretion, shall consider to be just and reasonable. Lifestyle Tickets has the right to change the prices in force at any time. When such price is more than advertised, the difference must be paid before services are rendered. If Lifestyle Tickets increases the price; the client shall be entitled to cancel the booking by giving written notice to be received by Lifestyle Tickets within seven (7) days of the announcement of the change. In this event, the client shall be entitled to a full refund of any invoice or part invoice paid. All packages and bookings offered are subject to availability.

DOWNGRADING OF TICKETS
In the unlikely event that a ticket and/or reservation to an event needs to be downgraded, then such a downgrade will be accepted by the original purchaser and in such circumstances Lifestyle Tickets will refund the difference between the ticket actually supplied and that originally purchased and/or a full refund will be given. The decision to downgrade a ticket will be left to the absolute discretion of Lifestyle Tickets and where this discretion is exercised, Lifestyle Tickets will not be held liable for any loss, save for the refunds particularised in this clause.

5. TAXES AND OTHER CHARGES

You agree to pay all sales tax or any other taxes, stamp duty fees or charges payable by Lifestyle Tickets relating to and/or in connection with the supply of services pursuant to this agreement.
Please note that all orders are subject to a 3% Ticket Booking Fee.

6. PAYMENT OF ADDITIONS OR EXTRAS FOR A CLIENT

All accounts for services and goods provided at any event, which are not included in the inclusive booking cost, are due for payment within seven (7) days of the invoice date.

7. LIABILITY AND INDEMNIFICATION

(a) Lifestyle Tickets makes no warranties, and specifically disclaims any liability for any services provided by third parties; you agree to waive any liability against Lifestyle Tickets for the actions, whether negligent or intentional, of any third parties. Lifestyle Tickets agrees to act only as your agent and you agree to accept all liability associated with the delivery or use of services or goods provided under this contract, you agree to defend and indemnify Lifestyle Tickets against any and all damages, awards, penalties, or other liabilities of any nature whether the result of your intentional acts of negligence, Lifestyle Tickets negligence, or the intentional acts or negligence of third party persons. (b) In any event, Lifestyle Tickets shall not be liable for death or personal injury suffered by the client or their guests arising out of the booking. The limitations of liability shall also extend to any loss or damage sustained by property or belongings of the client or any guest or for further costs, damages or expenses incurred or suffered by the client arising out of the booking. (c) Lifestyle Tickets will not be liable for any cancellation of or alteration to the booking or any loss or damage to the client arising out of circumstances beyond its control including but not limited to any act of God, natural disaster or act of terrorism.

8. CONFIDENTIALITY PROMISE:

The personal information you provide to us when using the Web Site, such as your name, postal, e-mail address, card details or telephone number will be kept confidential and used to support your relationship with Lifestyle Tickets to notify you of special offers, updated information and new products and services. We do not disclose any information we collect to third parties.

9. RESELLING:

Please note we operate in a free and fluctuating market. If you are unable to use your tickets and instruct us to try and resell them, it may be that the return is less than you purchased them for. We cannot be held accountable for the tickets decreasing in value or if the tickets do not sell successfully.

No tickets can be promoted or advertised as a resale and/or competition without Lifestyle Tickets prior agreement.

10. DELIVERY:

Tickets are usually dispatched via one of the following three methods.

Physical Tickets

Tickets are despatched using secure post and couriers. Lifestyle Tickets will endeavour to dispatch tickets as soon as possible and in normal circumstances delivery should be within 3 – 5 days before the event. However, we are not able to specify exact dates and delivery of tickets could be as late as the day of the event.

Electronic/PDF

Tickets can be emailed/despatched from day of purchase up until 24-48 hours before the event. However, we are not able to specify exact dates and delivery of tickets could be as late as the day of the event.

Mobile Transfer

Tickets can be transferred from day of purchase up until 24-48 hours before the event. However, we are not able to specify exact dates and delivery of tickets could be as late as the day of the event. Lead attendees will need to download the relevant app to access the tickets. Details will be emailed accordingly.

Please note that we may not know at time of confirmation which method the tickets will be despatched via.
In a situation that tickets have not arrived 48 hours before the event please refer to your point of sale.

Lifestyle Tickets Ltd.
Registered Office: 3rd Floor | The News Building | 3 London Bridge Street | London, SE1 9SG

VAT Number: 884 2376 92

Payment Methods